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HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

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Subject: Notes 8.5.3 FP2 hangs with Sametime auto login
Feedback Type: Problem
Product Area: Notes Client
Technical Area: Crash
Platform: Windows
Release: 8.5.3
Reproducible: Always

We have applied Notes 8.5.3 FP2 for a few users. All are OK but one user's Notes session keeps hanging just after it starts up.
We have looked at the logs and forums and tried the following without success:
- removed extmgr_addins and addinmenus from notes.ini
- removed replication of usermailfile.nsf
- removed bookmarks, desktop8 and workspace folder before restarting notes client
- disabled Mcafee access scanning on Notes directories

We have found one constant though. If we remove the automatically log in option for Sametime then the client doesn't hang. We can start the client and then manually go into sametime and the client still doesn't hang.

Has anyone else encountered this or has a fix?


Feedback number WEBB8WKJCB created by ~Mario Quetresatexoden on 07/26/2012

Status: Open
Comments:

Notes 8.5.3 FP2 hangs with Sametime... (~Mario Quetresa... 26.Jul.12)
. . Fixed by IF1 (~Mario Quetresa... 6.Nov.12)
. . Notes 8.5.3 FP2 hanging (~Dexter Kihipis... 26.Jul.12)
. . . . ID vault causing my issue (~Dexter Kihipis... 30.Jul.12)
. . Same effect here.. (~George Opnuzen... 27.Jul.12)
. . . . There's more. (~Mario Quetresa... 27.Jul.12)
. . . . . . Notes 8.5.3 FP2 hangs (~Justin Elluter... 30.Jul.12)
. . . . . . . . same here (~Fred Desluberg... 1.Aug.12)
. . . . . . . . . . Same here - any updates? (~Tate Desnuskia... 16.Aug.12)
. . . . . . . . . . . . Fixed in FP2 SHF55 and later in 8.5... (~Tate Desnuskia... 22.Aug.12)
. . . . . . . . . . . . . . No such luck (~Jennifer Zenwe... 4.Sep.12)
. . . . . . . . . . . . . . . . Only in Thin sidebar view (~Jennifer Zenwe... 4.Sep.12)
. . . . . . . . . . . . . . . . Update! Hotfix coming (~Jennifer Zenwe... 6.Sep.12)
. . . . . . . . . . . . . . . . . . IF1 addresses this (~Fred Desluberg... 14.Sep.12)
. . . . . . . . . . . . . . . . . . . . Works! (~Jennifer Zenwe... 17.Sep.12)




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